1. Introduction

Welcome to Camping Haven Shop! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not to engage in any activity that could harm the site or its users.
  • Respect our intellectual property rights and not to copy, distribute, or modify any content without our permission.

3. Product and Service Description

We offer a wide range of camping gear, including tents, awnings, camping furniture, and more. All products are described as accurately as possible, but we cannot guarantee that every detail is perfect. If you have any questions about a product, please contact us before purchasing.

4. Order and Payment Terms

When you place an order, you agree to pay the specified price and any applicable shipping fees. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Orders are processed within 1-2 business days. Standard shipping via DHL or FedEx takes 10-15 business days, while free shipping via EMS takes 15-25 business days.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Camping Haven Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

6. Liability Limitations

Camping Haven Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy, you may return or exchange items within 15 days of receiving your order, provided they are unused and in their original packaging. Non-returnable items include air pumps and groundsheets due to hygiene reasons.

To initiate a return or exchange, please contact us at [email protected] with your order number and details about the product. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of our website or products will be resolved in the courts of Alameda, US.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Camping Haven Shop
565 Amber Isle, Alameda, US 94501
Email: [email protected]