At Camping Haven Shop, we understand that getting your camping gear on time is crucial for your outdoor adventures. That’s why we’ve streamlined our delivery process to ensure your orders reach you as quickly and efficiently as possible. Here’s everything you need to know about our delivery options and timelines.

Shipping Options

We offer two main shipping options to cater to your needs:

  • Standard Shipping: For those who need their gear a bit faster, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after dispatch. It’s a great choice if you’re planning ahead and want to save on shipping costs.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items for shipment. We ensure that every product is carefully checked to meet our high-quality standards before it leaves our warehouse.

Delivery Times

Delivery times may vary depending on your location and the shipping method you choose. Here’s a quick overview:

  • Standard Shipping: 10-15 business days after dispatch.
  • Free Shipping: 15-25 business days after dispatch.

Please note that these timelines are estimates and can be affected by factors such as customs clearance and local postal services.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package’s journey and get real-time updates on its status. If you have any questions or need assistance, our customer service team is always here to help.

International Shipping

We ship globally, with the exception of some remote areas in Asia. Whether you’re in the US, Europe, or anywhere else, we’ve got you covered. Our international shipping options ensure that you can enjoy our premium camping gear no matter where your adventures take you.

Returns and Refunds

If for any reason you’re not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging. For more details on our return policy, visit our Returns & Refunds page.

Contact Us

If you have any questions about your order or need further assistance, feel free to reach out to us at [email protected]. Our dedicated customer service team is here to ensure your shopping experience is seamless and enjoyable.

Thank you for choosing Camping Haven Shop. We look forward to being a part of your next outdoor adventure!